Webinar Live- When Residents Aren’t Always Right: Preventing Hostile Work Environment Claims

When Residents Aren’t Always Right: Preventing Hostile Work Environment Claims

Wednesday, February 18, 2015 / 2-3 p.m. ET / Continuing Education Credit Available

Community association managers and their staff (maintenance technicians, administrative assistants and others) often are the victims of verbal abuse from residents and community volunteers. These negative, counterproductive interactions with community clients, if unaddressed by the board or managerial supervisors, may give rise to hostile work environment claims. This webinar offers guidance on how to reduce exposure to such claims.

Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)

Credit Information 1 Credit

Tag(s) Webinars - Upcoming, Hiring, Supervising, & Managing, Conflict Management, Board of Directors, Litigation, Conflict

Description

Duration: 60 mins

Topics

Elements of a hostile work environment claim
Staff training
Board and volunteer education
Implementing policies and setting expectations

Speaker

Kim O’Halloran-Perez, Esq., is a community association attorney with more than 10 years of experience. Her key clients are condominium property managers and condominium boards in the Northern Virginia suburbs of Washington, D.C. She also works with condominiums in Montgomery County, Md., particularly within the scope of the Commission on Common Ownership Communities, created by the county as an oversight group for condominiums and homeowners associations. Kim served as 2013–2014 president of CAI’s Washington Metropolitan chapter.