Program Description

Debt collection can be a thankless and frustrating task. But did you know some collection methods can dramatically improve outcomes while earning excellent customer satisfaction scores? In this webinar, we will help you navigate the best path for delinquencies. Technology is improving the resolution rate of delinquencies, and we will teach you how you can apply these advancements to improve the cash flow in your communities while supporting high standards of customer service. It’s not too late to improve your community’s financial health.

Topics:

• National delinquency rates
  
• How delinquencies influence Federal Housing Administration mortgages
• Who is subject to the Fair Debt Collections Practices Act?
• Budgeting for collection expenses and bad debt
• Active versus passive collection methods

Speaker

Gar Liebler is the Founder and Visionary of a national real estate conglomerate headquartered in Auburn Hills, Michigan. His original property management firm, LandArc, was founded in 1985 and grew to operate in multiple states. After selling LandArc in 2015, Gar shifted his focus to value-added services for the community association industry, both as Visionary for Equity Experts, the national leader in assessment recovery, and LifestyleLink, a digital event management software for highly-amenitized communities. Gar serves on various professional boards and charities