One Continuing Education Credit Available
Debt collection can be a thankless and frustrating task. But did you know some collection methods can dramatically improve outcomes while earning excellent customer satisfaction scores? In this webinar, we will help you navigate the best path for delinquencies. Technology is improving the resolution rate of delinquencies, and we will teach you how you can apply these advancements to improve the cash flow in your communities while supporting high standards of customer service. It’s not too late to improve your community’s financial health.
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Program Description
Debt collection can be a thankless and frustrating task. But did you know some collection methods can dramatically improve outcomes while earning excellent customer satisfaction scores? In this webinar, we will help you navigate the best path for delinquencies. Technology is improving the resolution rate of delinquencies, and we will teach you how you can apply these advancements to improve the cash flow in your communities while supporting high standards of customer service. It’s not too late to improve your community’s financial health.
Topics:
- National delinquency rates
- How delinquencies influence Federal Housing Administration mortgages
- Who is subject to the Fair Debt Collections Practices Act?
- Budgeting for collection expenses and bad debt
- Active versus passive collection methods
Speaker
Gar Liebleris the Founder and Visionary of a national real estate conglomerate headquartered in Auburn Hills, Michigan. His original property management firm, LandArc, was founded in 1985 and grew to operate in multiple states. After selling LandArc in 2015, Gar shifted his focus to value-added services for the community association industry, both as Visionary for Equity Experts, the national leader in assessment recovery, and LifestyleLink, a digital event management software for highly-amenitized communities. Gar serves on various professional boards and charities.
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner