Members: USD $69.00
Non-Members: USD
$99.00 (Join CAI and
Save!)
Internal struggles between community association residents, board members, and managers can lead to sensational newspaper headlines or coverage on the local news that paint a negative picture of a community. This bad press can potentially impact community perceptions and property values, and increasing the level of community acrimony. Join your peers for an open and honest discussion about how to approach these issues and decrease the chances for bad press using real-life examples.
.
Special Note: This program is a recorded education session from the 2018 Annual Conference.
Duration: 60 minutes
Program Description
Internal struggles between community association residents, board members, and managers can lead to sensational newspaper headlines or coverage on the local news that paint a negative picture of a community. This bad press can potentially impact community perceptions and property values, and increasing the level of community acrimony. Join your peers for an open and honest discussion about how to approach these issues and decrease the chances for bad press using real-life examples.
Speakers:
- Lesley Millender-Irwin, CMCA, AMS, PCAM, Crummack Huseby Property Management, Lake Forest, CA; Dynamic and energetic 17-year community management/property management professional, with a reputation for being a subject matter expert and trusted leader within the community management industry. A seasoned professional manager with excellent communication skills and the ability to unify the most challenging boards of directors and their respective communities. Strong, in-depth knowledge of community association management, from medium to large scale community associations, planned unit developments, mixed use commercial/hybrid communities to high rise condominiums.
- Matt D. Ober, Esq., Richardson Ober PC, Pasadena, CA: is a Fellow of the CAI National’s College of Community Association Lawyers (CCAL) and is currently the 2019 president-elect. He is a contributing author of CAI’s California Law Course for Common Interest Development Managers. He is currently serving on the Board of Directors of the Greater Los Angeles Chapter, and served two terms as President of CAI’s local chapter serving the Greater Inland Empire. He is an inductee to the organization’s Hall of Fame; recipient of the Chapter’s President’s award; and recipient of the Outstanding Service Award. He is also Secretary of the Executive Committee and long-time delegate to CAI’s California Legislative Action Committee, a member of CAI’s national faculty and a CACM faculty member.
This program provides 1 credit toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Manager Certifications and
Designations
Certified Manager of Community Associations
(CMCA®) /Association Management Specialist
(AMS®) /Professional Community Association Manager
(PCAM®) /Large-Scale Manager
(LMS®)
Management Company Designation
Accredited Association Management Company
(AAMC®)
Service Provider Designations and
Distinctions
Reserve Specialist
(RS®)/Community Insurance and Risk Management
Specialist (CIRMS®)/Educated Business
Partner
