Webinar – Meeting Martial Arts: The Hard and Soft Approaches to Handling Difficult Meetings
One Continuing Education Credit Available
Conflict in community associations has been national news lately, and it is difficult for board members and managers to know how to thrive in what seems to be an increasingly contentious climate. This class will discuss alternative approaches to handling difficult conversations using a framework of hard and soft martial arts styles. The emphasis will be on de-escalation of conflict, self-control, and productive ways to build community in contentious scenarios.
Members: USD $69.00
Conflict in community associations has been national news lately, and it is difficult for board members and managers to know how to thrive in what seems to be an increasingly contentious climate. This class will discuss alternative approaches to handling difficult conversations using a framework of hard and soft martial arts styles. The emphasis will be on de-escalation of conflict, self-control, and productive ways to build community in contentious scenarios.
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Credit Information
1 Credit
Description
Duration: 1 Hour
Program Description:
Conflict in community associations has been national news lately, and it is difficult for board members and managers to know how to thrive in what seems to be an increasingly contentious climate. This webinar will discuss alternative approaches to handling difficult conversations using a framework of hard and soft martial arts styles. The emphasis will be on de-escalation of conflict, self-control, and productive ways to build community in contentious scenarios.
Our expert presenter will cover:
- Preparing mentally and emotionally to handle a difficult and contentious meeting with residents.
- Contrasting hard styles and soft styles of communicating in stressful situations.
- Giving real-world examples that show these techniques in action.
Speaker:
- David J. Graf, Esq., Moeller Graf, P.C., Englewood, Colo.
David Graf, president of CAI’s College of Community Association Lawyers (CCAL) Board of Governors, has practiced community association law exclusively since 2001. In this time, he has represented a wide range of communities throughout Colorado. Much of his practice involves interpreting and amending governing documents, advising associations on the corporate aspects of running a common interest community, and enforcing the terms of governing documents through court action. He has attended countless difficult and contentious board and member meetings on behalf of associations. David is one of the most sought-after community association industry trainers and speakers in the U.S. He is a CAI faculty member and travels around the country to facilitate multiday corporate trainings for professional community managers. In 2015, he was named CAI’s National Educator of the Year. David is a double-certified life and mindset coach, holds the Certified Professional Coach designation, and is an Energy Leadership Index-Master Practitioner. When not practicing law, David coaches professionals on outrunning burnout, chasing happiness, and living the best life right where they are.
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner