M-201 Las Vegas, NV - May 7, 2024
Join us LIVE! CAI’s pre-conference education course, M-202: Association Communications, presents key communication techniques to improve resident and board relations. CAI faculty – leaders in community association management - offer communication strategies to benefit both new and experienced managers and provide skills to better understand owners and volunteers. Learn the basics of good customer service and gain the tools to effectively handle complaints, write newsletters and reports and manage public relations. See full course description below.
Get the education you need and more at CAI’s 2024 Annual Conference & Exposition: Community NOW.
To register for this course, click the "Buy Now" button above.
Get the education you need and more at CAI’s 2024 Annual Conference & Exposition: Community NOW.
To register for this course, click the "Buy Now" button above.
Description
Learn how to preserve and enhance your association’s property and prepare for emergencies.
This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Your community will benefit from your increased understanding of the various types of maintenance—routine, preventive, emergency, corrective and scheduled. Topics include:
- Evaluating existing maintenance programs and management controls
- Analyzing maintenance contracts
- Overseeing maintenance of common areas, using checklists and reports
- Making maintenance requests and recommendations to the board
- Identifying the basic elements of a disaster plan
- Preparing a request for proposal, including bid specifications
- Monitoring fulfillment of a contract
- Interpreting and invoking contract warranties
- Understanding the concept of sustainable lifestyles
- Using a reserve study for ongoing maintenance needs
Course Materials
In addition to a participant guide and digital access to bonus readings and materials, you will receive:
- Bids and Contracts
- Natural Disasters
- Reserve Funds
Save $25 by registering 4 weeks in advance. Discount is shown at checkout.
Courses in package:
Title | Credit(s) | |
---|---|---|
1 | ||
2 | ||
3 | ||
4 | ||
5 | ||
6 | ||
7 | ||
8 | ||
9 |