Webinar- Protecting Your Mental Health: Best Practices for Overcoming High Conflict Personalities
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
You are not imagining it. Residents have gotten more demanding and some, meaner. Equip yourself with mediation tools to work with difficult personalities, and learn how to effectively deal with people who will never be reasonable. In very demanding roles, managers and board members will learn how to protect their mental health.
Special Note: This program is a recorded education session from the 2024 Annual Conference.
Non-Members: USD $99.00 (Join CAI and Save!)
You are not imagining it. Residents have gotten more demanding and some, meaner. Equip yourself with mediation tools to work with difficult personalities, and learn how to effectively deal with people who will never be reasonable. In very demanding roles, managers and board members will learn how to protect their mental health.
Special Note: This program is a recorded education session from the 2024 Annual Conference.
Credit Information
1 credit
Description
Duration: 60 minutes
Program Description
You are not imagining it. Residents have gotten more demanding and some, meaner. Equip yourself with mediation tools to work with difficult personalities, and learn how to effectively deal with people who will never be reasonable. In very demanding roles, managers and board members will learn how to protect their mental health.
Speakers
This program provides 1 credit toward:
Program Description
You are not imagining it. Residents have gotten more demanding and some, meaner. Equip yourself with mediation tools to work with difficult personalities, and learn how to effectively deal with people who will never be reasonable. In very demanding roles, managers and board members will learn how to protect their mental health.
Speakers
- Edward Hoffman, Jr., Esq., a CCAL fellow, Hoffman Law, Montgomeryville, Pa
- Amber Martin, Woo-Cat Property & Association Management, Pequea, Pa.
This program provides 1 credit toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®)/ Association Management Specialist (AMS®)/ Professional Community Association Manager (PCAM®)/ Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)
Business Partner Designations and Distinctions
Reserve Specialist (RS®)/Community Insurance and Risk Management Specialist (CIRMS®)/Educated Business Partner
Courses in package:
