Working Wonders: Finding and Hiring the Right People for Your Communities
Continuing Education Credit Available
It’s crucial to hire the right staff to keep communities running smoothly, but the hiring process can be time-consuming and costly. How do you hire to complement your team? How do you target the right talent? How do you write a thorough and complete job description?
This webinar discusses common mistakes that managers, from small to large-scale associations, make when hiring their support staff and explains how to engage their team and their boards in the selection process. (This product contains bonus video of this topic recorded at our 2014 Annual Conference. The CE credit for the entire package is the same as a one hour webinar.)
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Duration: 60 minutes
It’s crucial to hire the right staff to keep communities running smoothly, but the hiring process can be time-consuming and costly. How do you hire to complement your team? How do you target the right talent? How do you write a thorough and complete job description?
This webinar discusses common mistakes that managers, from small to large-scale associations, make when hiring their support staff and explains how to engage their team and their boards in the selection process.
Topics
- How to source industry-appropriate candidates
- How to write a job description with accurate, targeted skill sets
- How to properly pre-screen candidates
- How and why to conduct a behavioral interview
- How to navigate successfully through negotiations to the offer stage
Speaker
Colette Montanaro is vice president of talent acquisition for FirstService Residential’s mid-Atlantic region and has more than 18 years of experience in staffing services. She works closely with executive management to staff and retain the company’s internal teams. Montanaro often visits client sites to work with and advise association boards during the process to select their on-site managers. She also provides clients with extensive associate evaluations to ensure their communities are properly staffed and managed. An active member of CAI’s New Jersey chapter, Montanaro serves on the annual event committee.This program provides one credit toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to the on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)
Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner
