Speakers:

• Douglas J. Henken, CIRMS, Community Association Underwriters of America, Chantilly, VA; heads the Mid Atlantic Sales office of Community Association Underwriters of America, (CAU). He is a frequent speaker,educator, and writer on the subject of community association insurance and risk management. A graduate of James Madison University in 1985, he has worked in the insurance industry for 31 years, insuring community associations exclusively since 1994. He is a member of the National Faculty of CAI - teaching the M205 "Risk Management" course nationwide He co-authored and co-presented CAI National's first webinar on the subject of Director's and Officer's liability insurance coverage and has contributed articles for the WMCAI monthly publication Quorum as well as for Common Ground, the national publication for CAI.
  
  
• Susan C. Manch, CMCA, AMS, PCAM, FirstService Residential AAMC, Fredericksburg, VA; Prior to joining FirstService Residential, Manch was the founder and owner of Battlefield Management until it merged with Armstrong Management in 2007. She has been involved in the community association management industry since 1993 and has substantial experience working developing communities, active adult, single, multi-family and condominium communities.
  
  
• Edward J. O'Connell, III, Esq., Whiteford, Taylor & Preston, LLP, Falls Church, VA; has almost 20 years of experience in all facets of common interest associations, from day-to-day business operations to litigation between boards and owners. This form of ownership, which includes condominiums, co-ops and homeowners’ associations, has spread rapidly in the past few decades and raises its own unique legal issues of relations between boards, who operate in some ways like elected city councils, and homeowners.Mr. O’Connell, who is admitted in both Washington DC and Virginia, represents communities in both jurisdictions, and has been active in the Washington chapter of the CAI for many years.
  

This program provides 1 credit toward:

• Certified Manager of Community Associations recertification
• Association Management Specialist redesignation
• Professional Community Association Manager redesignation

To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.

Manager Certifications and Designations
Certified Manager of Community Associations (CMCA^®) /Association Management Specialist (AMS^®) /Professional Community Association Manager (PCAM^®) /Large-Scale Manager (LMS^®)

Management Company Designation
Accredited Association Management Company (AAMC^®)

Service Provider Designations and Distinctions
Reserve Specialist (RS^®)/Community Insurance and Risk Management Specialist (CIRMS^®)/Educated Business Partner