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Non-Members: USD
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Hear three 18-minute presentations: Four Fantastic Leadership Laws for Managers from “The 21 Irrefutable Laws of Leadership” by John C. Maxwell (Deb Bell); Promoting a Positive Perception of HOAs (Kara Cermak); and Dealing with Difficult People: Communication Strategies for Dealing with Residents and Vendors Effectively (Jill Kalter).
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Special Note: This program is a recorded education session from the 2018 Annual Conference.
Duration: 60 minutes
Program Description
Hear three 18-minute presentations: Four Fantastic Leadership Laws for Managers from “The 21 Irrefutable Laws of Leadership” by John C. Maxwell (Deb Bell); Promoting a Positive Perception of HOAs (Kara Cermak); and Dealing with Difficult People: Communication Strategies for Dealing with Residents and Vendors Effectively (Jill Kalter).
Panel:
Moderated by Thomas Willis, AMS, PCAM, Association Bridge, LLC, Damascus, MD
- Deb Bell, Powerhouse Executives, Parrish, FL
- Kara Cermak, CMCA, AMS, PCAM, RealManage aamc, Elgin, IL;
- Jill Kalter, Resolve Mediation, Inc., Tequesta, FL;
This program provides 1 credit toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Manager Certifications and
Designations
Certified Manager of Community Associations
(CMCA®) /Association Management Specialist
(AMS®) /Professional Community Association Manager
(PCAM®) /Large-Scale Manager
(LMS®)
Management Company Designation
Accredited Association Management Company
(AAMC®)
Service Provider Designations and
Distinctions
Reserve Specialist
(RS®)/Community Insurance and Risk Management
Specialist (CIRMS®)/Educated Business
Partner
| Title | Credit(s) | |
|---|---|---|
| 1 | ||
| 2 |
