Webinar- What Can Community Leaders do to Avoid Difficult People/Situations
Members:USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
This session conflict resolution and how to deal with difficult homeowners. Through real-life accounts, you’ll learn advanced strategies that help you avoid conflict, tips for handling conflict, and advice on identifying and addressing different types of difficult personalities in a conflict situation.
Special Note: This program is a recorded education session from the 2019 Annual Conference.
Non-Members: USD $99.00 (Join CAI and Save!)
This session conflict resolution and how to deal with difficult homeowners. Through real-life accounts, you’ll learn advanced strategies that help you avoid conflict, tips for handling conflict, and advice on identifying and addressing different types of difficult personalities in a conflict situation.
Special Note: This program is a recorded education session from the 2019 Annual Conference.
Credit Information
1 Credit
Description
Duration: 60 minutes
Program Description
This session conflict resolution and how to deal with difficult homeowners. Through real-life accounts, you’ll learn advanced strategies that help you avoid conflict, tips for handling conflict, and advice on identifying and addressing different types of difficult personalities in a conflict situation.
Speakers:
Program Description
This session conflict resolution and how to deal with difficult homeowners. Through real-life accounts, you’ll learn advanced strategies that help you avoid conflict, tips for handling conflict, and advice on identifying and addressing different types of difficult personalities in a conflict situation.
Speakers:
- Steven E. Black, Esq., Black, Slaughter & Black, PA
- Paul Mengert, CMCA, PCAM, Association Management Group, Inc. AAMC
Continuing Education Credit
This program provides 1 credit toward:
This program provides 1 credit toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
Manager
Certifications and Designations
Certified Manager of Community
Associations (CMCA®)/ Association Management Specialist (AMS®)/ Professional
Community Association Manager (PCAM®)/ Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management
Company (AAMC®)
Business Partner Designations and Distinctions
Reserve Specialist (RS®)/ Community Insurance and Risk
Management Specialist (CIRMS®)/ Educated Business Partner
