Webinar- 129,526 Ways to Drive Satisfaction
One Hour Continuing Education Credit Available
Are there specific reasons why some companies achieve substantially higher customer satisfaction than others? Yes! This session examines those reasons and what company owners and managers can do (both next week and over the next several years) to drive up satisfaction. It also explores the correlation between satisfaction and profit.
Special Note: This program includes video from a live CAI event.
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Credit Information
1 Credit
Description
Duration: 60 minutes
Speaker
Paul Mengert, CMCA, PCAM, Association Management Group Inc. AAMC, Greensboro, NC
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation
Registration Information
All registrants will have full access to this on-demand, online recording for
120 days.
Manager
Certifications and Designations
Certified Manager of Community
Associations (CMCA®) /Association Management Specialist
(AMS®) /Professional Community Association
Manager (PCAM®) /Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management
Company (AAMC®)
Service Provider Designations and Distinctions
Reserve Specialist (RS®)
/ Community Insurance and Risk
Management Specialist (CIRMS®) / Educated Business Partner
