Conflict has always been a part of community associations, but an increasingly polarized climate is making life very unpleasant for managers, board members, and residents alike. This program will look at how to prevent conflict that could prevent necessary operations and governance actions from taking place. Listen in as an attorney, manager, and volunteer leader share their perspectives and lend tools to help your community move away from disagreements and into a more productive space.
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Presenters
Ed also practices insurance defense litigation exclusively on behalf of community associations where he defends associations against general liability and director and officer liability claims.
Ed is a Fellow of the College of Community Association Lawyers (CCAL), the current Chair of CAI’s Pennsylvania Legislative Action Committee and is a member of the chapter’s Pocono Mountains Regional Council. A graduate of Temple University (B.A.), California State University (M.S.) and Temple University School of Law (J.D.), Ed is licensed to practice law in Pennsylvania and New Jersey.
Ed is a prolific author and well-received speaker on association topics and has been published and presented on association law and related topics both regionally and nationally, including seven articles published in CAI’s national magazine, Common Ground, and having presented seven times at CAI’s national Community Association Law Seminar.
Melissa
Hargrove, CMCA, AMS, PCAM, is a manager with Inframark in Cypress, Texas, and a
member of the CAI Board of Trustees.
Jan has been a board member for two community associations in California. Orange County’s chapter recognized her as Board Member of the Year (Veteran Category) in 2013 and elected her to their chapter board for 2016-18. Still active in the chapter, she serves on the Education Committee and the Publications Committee where she has authored 15 articles for their OC View magazine. A member of the CAI national Homeowner Leaders Council for over six years, she was elected chair in 2018 and again for 2021. Jan is currently serving her third year on the national Government & Public Affairs Committee and her fourth year on the CAI international Board of Trustees.
A former corporate Ombudsman and mediator, Jan is also a consultant focusing on executive coaching/consulting, leadership development and career transitions.
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)
Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner
