Special Note: This program is a recorded education session from the 2021 Annual Conference
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Program Description:
You can better handle difficult meetings and angry people by following the philosophy of martial arts. This program will cover how community association professionals and volunteer leaders can prepare themselves mentally and emotionally to handle a difficult and contentious meeting. Attendees will learn a hard style and soft style of communicating in stressful situations. Prepare to discuss common and real-life scenarios that the presenters will use to demonstrate potential solutions
Speaker:
- David J. Graf, Esq.*, Moeller Graf PC, Englewood, Colo.
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and n
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner
