This fast-paced session from the Foundation for Community Association Research will deliver key industry data and statistics, including the number of people living in community associations, growth of the housing model, and the financial impact of housing on the economy. Hear highlights from the 2020 Homeowner Satisfaction Survey—a report detailing homeowners' experiences with their community, manager, board, and neighbors. Gain free access to the latest reports, including deep dive surveys and best practices related to aging infrastructures, reserves, harmony in diverse communities, and increasing the pipeline of community association managers
Special Note: This program is a recorded education session from the 2021 Annual Conference
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
Program Description:
This fast-paced session from the Foundation for Community Association Research will deliver key industry data and statistics, including the number of people living in community associations, growth of the housing model, and the financial impact of housing on the economy. Hear highlights from the 2020 Homeowner Satisfaction Survey—a report detailing homeowners' experiences with their community, manager, board, and neighbors. Gain free access to the latest reports, including deep dive surveys and best practices related to aging infrastructures, reserves, harmony in diverse communities, and increasing the pipeline of community association managers
- Melissa Ramsey, CMCA, AMS, LSM, PCAM, FirstService Residential, Fort Mill, S.C.
- Lauren Starner, CMCA, AMS, PCAM, FirstService Residential, Las Vegas
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) / Association Management Specialist (AMS®) / Professional Community Association Manager (PCAM®) / Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)Service Provider Designations and Distinctions
Reserve Specialist (RS®) / Community Insurance and Risk Management Specialist (CIRMS®) / Educated Business Partner
