Resolving Conflict in Divided Communities
In recent years, community associations have experienced division due to political and controversial issues. This turmoil has become apparent in contentious meetings, uncooperative neighbors, and a more hostile tone in all communications.
This webinar applies advice from experts in psychology and sociology to help board members and managers heal communities and promote harmony.
Our panel will discuss:
- The broader causes of conflict in communities and how to safeguard your residents from divisive influences.
- Active steps to help repair the divisions in your community based on psychological research.
- Ways to improve communication and build a sense of common purpose in your community.
Members: USD $69.00
Non-Members: USD $99.00 (Join CAI and Save!)
In recent years, community associations have experienced division due to political and controversial issues. This turmoil has become apparent in contentious meetings, uncooperative neighbors, and a more hostile tone in all communications.
This month’s webinar applies advice from experts in psychology and sociology to help board members and managers heal communities and promote harmony.
Our panel will discuss:
- The broader causes of conflict in communities and how to safeguard your residents from divisive influences.
- Active steps to help repair the divisions in your community based on psychological research.
- Ways to improve communication and build a sense of common purpose in your community.
Presenters:
Kelly G. Richardson, Esq., is co-founder of Richardson|Ober, LLP law firm in Southern California and a fellow in CAI’s College of Community Association Lawyers. He is a well-respected litigator, a licensed real estate broker, a member of the California Association of Realtors, and a CAI past president.
Jessica Towles, CMCA, AMS, PCAM is a Vice President of Community Operations with CCMC. Jessica is also a member of CAI’s national faculty and the current president of the CAI Board of Trustees.
Continuing Education Credit
This program provides one credit per hour toward:
- Certified Manager of Community Associations recertification
- Association Management Specialist redesignation
- Professional Community Association Manager redesignation
To earn credit, you must be personally registered for this program and print the certificate of completion to document your participation.
Registration Information
All registrants will have full access to this on-demand, online recording for 120 days.
Manager Certifications and Designations
Certified Manager of Community Associations (CMCA®) /Association Management Specialist (AMS®) /Professional Community Association Manager (PCAM®) /Large-Scale Manager (LMS®)
Management Company Designation
Accredited Association Management Company (AAMC®)
Service Provider Designations and Distinctions
Reserve Specialist (RS®)/Community Insurance and Risk Management Specialist (CIRMS®)/Educated Business Partner
