M-100: The Essentials of Community Association Management - Online Course & Exam
120 Day Subscription
Successful community management starts with the essentials.
M-100: The Essentials of Community Association Management online course is a comprehensive community association management course that provides a practical overview for new managers, an essential review for veteran managers, and an advanced course for board members.
(If you live or work in California or Illinois, please see the California specific edition and Illinois specific edition of the M-100. This online course is also available in Spanish.)
Credit Information
16 credits
Description
CAI knows how important your time is to you! If you want to enhance your
knowledge and skills but don't have time to go to a class, then we have the
solution for you. Use the convenient, self-directed, online course to begin
CAI's professional development courses. Study at your home or office on your own
schedule!
This course covers:
- Roles and responsibilities of owners, committees, and board members
- 10 steps to developing rules
- How to maintain records for legal support of board actions
- Manager's role in organizing and assisting in board meetings
- Manager's role in preparing the budget
- Seven characteristics of an effective collection policy
- Overview of financial operations
- Characteristics of insurance as a contract
- How to develop effective maintenance records
- How to establish five basic maintenance programs
- How to evaluate your management systems and efforts
- How to prepare a bid request for RFP
- Key contract provisions
- Recruiting, screening, and selecting people
Things to note:
- CAI recommends that you use a desktop or laptop computer to take this online course with the Google Chrome browser.
- You'll have four months - 120 days from purchase - to complete the course and take the exam to receive credit. The course takes 11-14 hours to complete. You will also receive a hard-copy of the Essentials manual for review purposes via mail within 4 weeks, although it is not required to complete the online course. In recognition of passing the course, you will be awarded an online certificate of completion.
- The M-100 leads to the following credentials: Certified Manager of Community Associations® (CMCA®), Association Management Specialist™ (AMS™), and Professional Community Association Manager® (PCAM®).
